Privacy Policy

A LEGAL DISCLAIMER

This Privacy Policy is provided for informational purposes only and is not a substitute for professional legal advice. As an Internet Service Provider in Israel, SpotNet recommends consulting with a legal professional to tailor this Privacy Policy to align with your specific services and to ensure compliance with applicable Israeli data protection laws.

Introduction

SpotNet is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

1. Information We Collect

1.1 Personal Data

We collect personally identifiable information that you voluntarily provide to us when you sign up for our services, contact us, or interact with our website. This information may include, but is not limited to:

• Full name

• Email address

• Telephone number

• Billing information

• IP address

1.2 Usage Data

We may also collect information on how our services are accessed and used (“Usage Data”). This data may include:

• Your computer’s IP address

• Browser type and version

• Pages visited on our website

• The time and date of your visit

• The time spent on those pages

• Unique device identifiers

• Diagnostic data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our services may not function properly.

2. How We Use Your Information

2.1 Service Provision

We use your personal data to provide, maintain, and improve our services, including:

• Managing your account and providing customer support

• Processing payments and managing billing

• Notifying you about changes to our services

• Allowing you to participate in interactive features of our services

2.2 Communication

We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

2.3 Analytics and Improvement

We use usage data to gather analysis and valuable information that helps us improve our services and understand how our customers interact with our website.

2.4 Legal Obligations and Security

We may use your information to comply with legal obligations, protect our rights and property, prevent fraud, and ensure the security of our services and customers.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements

SpotNet may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of SpotNet

• Prevent or investigate possible wrongdoing in connection with our services

• Protect the personal safety of users of our services or the public

• Protect against legal liability

4. Data Security

We are committed to securing your personal information. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and correct the personal information we hold about you. If you wish to exercise this right, please contact us using the information provided below.

6.2 Data Portability

You have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format.

6.3 Right to Erasure

You have the right to request that we delete your personal data under certain conditions. Please note that we may need to retain certain information for legal or administrative purposes.

6.4 Opt-Out of Marketing Communications

You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communications or by contacting us directly.

7. International Data Transfers

If you are located outside of Israel and choose to provide information to us, please note that we transfer the data, including personal data, to Israel and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Data Security

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. In the event of a data breach, we will comply with all applicable data breach notification laws and inform affected individuals as required by law.

9. Data Retention

10. Your Rights and Choices

6.5 Withdraw Consent

Where you have provided your consent to the collection, processing, and transfer of your personal data, you have the right to fully or partially withdraw your consent. To withdraw your consent, if applicable, please contact us at [Contact Information]. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purposes to which you originally consented, unless there are compelling legitimate grounds for further processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.

6.6 Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the appropriate data protection authority.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@spotnet.co.il